Since 1990 our sister organization, The Service Quality Department, has been helping their clients build customer loyalty. We’ve been developing applications for the Macintosh Operating System since 1995. Back in 2007, as we were preparing to attend the Apple Worldwide Developer’s Conference, our CEO Jeff Kasper called a meeting with all the technical support staff. His message was simple. Our department had done an exceptional job automating the routine and mundane tasks associated with managing customer loyalty for our clients. That was the good news. The challenge was to identify a way to bring revenue into the organization by the end of the conference. To quote Jeff, “Either bring me an idea to create a new source of revenue to offset your costs, or bring your resume, as this will be a great networking opportunity.”

By the end of the keynote from Steve Jobs, the team had come up with a basic business plan to move forward. We would develop applications for the new iPhone being introduced. As the smartphone market developed, it was clear that we would also need to develop applications simultaneously for the Android, Windows, and Blackberry markets as well. Hence, a new business unit was formed!

Our staff is located in the San Francisco Bay Area of Northern California. You only deal with representatives who really know their stuff, and are exceptional problem solvers.

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Kasper Media

 (+1) 925-459-6786
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